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Frequently Asked Questions

Is Livvie a cloud-based platform?

Yes, Livvie is a cloud-based platform, which means you can access and manage your property's operations and data securely from anywhere with an internet connection. This flexibility makes it easy to stay connected and make real-time updates.


Is Livvie customizable to my property's specific requirements?

Absolutely! Livvie is designed to be highly customizable. We understand that every property is unique, and our platform can be tailored to meet your specific requirements, whether you need customizable features, branding, or integrations with existing systems.


How do I register a new package?

Single Registration Guide
1. Open the Livvie App and login...


Regarding the package system, is there a way to notify a resident of a Perishable item which needs to be picked up sooner rather than later?

Yes, Livvie's package management system includes features to address perishable items efficiently. When a perishable package arrives at your property and is scanned into the system using Livvie, our platform allows you to set specific...


What is "Ask Livvie"?

"Ask Livvie" is an AI-powered bot integrated into our Livvie platform, created to assist residents with any questions or concerns they may have about the property. It serves as a knowledgeable and responsive resource available 24/7.


How does "Ask Livvie" work?

"Ask Livvie" utilizes advanced natural language processing and machine learning algorithms to analyze and understand the unique rules and policies of your property. It also takes into account the relevant state laws and regulations. When a resident interacts with "Ask Livvie" by asking a question, the bot provides accurate and context-specific answers


What types of questions can residents ask "Ask Livvie"?

Residents can ask "Livvie" a wide range of questions related to the property. This may include queries about property rules, policies, amenities, maintenance requests, visitor guidelines, lease agreements, and more. "Ask Livvie" is designed to provide quick and informative responses to various topics.


Is "Ask Livvie" available 24/7?

Yes, "Ask Livvie" is available 24 hours a day, seven days a week, ensuring that residents can access assistance whenever they need it, whether it's during business hours or outside of them.


How can residents interact with "Ask Livvie"?

Residents can interact with "Ask Livvie" through the Livvie mobile app after they have been registered with the property. The bot is user-friendly and can understand questions in natural language.

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