livvie
Simplifying Communities

A note for the board

Livvie vs. BuildingLink

A category-level view of how the two platforms compare across the daily operations of a luxury residential community.

Categories compared
Seven
Livvie leads
7 of 7
Vendors replaced
Multiple

Most platforms in this space were built a decade ago, around workflows that no longer match how luxury communities operate. What follows is a side-by-side look at seven daily operations, where the differences actually live, and what they mean for the people who live and work on your property.

The comparison
1

Visitor and security operations

Where most operational risk and resident frustration live. The gap here is the widest.

Livvie

Mobile ID scan auto-populates the visitor record. Facial and vehicle capture feed a live dashboard showing who is on property in real time, with every unregistered entry flagged. Digital guest passes, automated COI and license verification, integrated BOLO list, and integration with access control biometrics.

BuildingLink

Desk-bound webcam photo with manual data entry. No mobile scan, no facial recognition, no vehicle capture, no integrated BOLO.

i

Board takeaway. Livvie gives the front line a live picture of who is on the property. BuildingLink gives them a log to review later.

2

Package operations

A high-volume daily workflow that quietly defines resident satisfaction.

Livvie

No external hardware required. Photo on registration, proof of delivery, batch logging, and customizable SMS and push notifications. In-unit delivery platform notifies residents the moment a package is left at their door, with a photo for proof. Full package lifecycle history from arrival to retrieval.

BuildingLink

Digital registration with standardized notifications. No photos, no proof of delivery, limited historical data. Hardware-dependent for label scanning.

i

Board takeaway. Fewer disputes, faster pickup, and a delivery experience that feels like a luxury hotel rather than a mailroom.

3

Amenity management

Where staff time is most often consumed by manual coordination.

Livvie

Self check-in via QR, digital amenity passes, custom approval reasons, digital agreements, rules and regulations attached to every booking, inventory tracking, and lost item reports.

BuildingLink

Standard mobile reservations. Staff required for check-in, single default approval reason, no digital agreements, no attached rules or regulations.

i

Board takeaway. Staff freed from desk duty, fewer double bookings, and a documented record that protects the association every time an amenity is used.

4

Food and beverage operations

Where in-house dining, poolside service, and clubhouse hospitality meet operations.

Livvie

Connects with Toast POS via API, bringing food and beverage activity into the same operational view.

BuildingLink

No F&B or POS integration. BuildingLink's published integration categories cover payments, package management, building access, and home automation only.

i

Board takeaway. A unified picture of resident spend and service across the property. And because Livvie is built and supported locally, integrations like this can be tailored to how your community actually operates, not how a national vendor decides to roll them out.

5

Parking and valet

A category BuildingLink does not natively address.

Livvie

Fully integrated valet platform, in-app vehicle requests and payment, LPR-based garage access, real-time pricing controls.

BuildingLink

No native valet. Requires separate app and proprietary sensors for parking control.

i

Board takeaway. One platform replaces multiple vendors. Lower cost, cleaner accountability, hospitality-grade arrival experience.

6

Communication and documents

How information reaches residents, in their language, when it matters.

Livvie

Emergency SMS and push, AI-assisted document retrieval, multi-language translation, permission tiers by owner, board, renter, and staff.

BuildingLink

Email and push announcements, manual document search, single visibility setting, no native translation.

i

Board takeaway. Faster reach in emergencies, controlled access to sensitive documents, accessible for a diverse resident base.

7

Maintenance and operations

A full operational layer beyond the work order ticket.

Livvie

Work orders, digital inspections, preventative maintenance schedules, inventory management, and digital incident reports.

BuildingLink

Work order workflow only. No native inspections, preventative maintenance, inventory, or incident reporting.

i

Board takeaway. A complete maintenance operation, not just a ticketing system. Stronger asset oversight and documented accountability.

Coming soon

On the Livvie roadmap

Capabilities currently in development. Not represented as live features today.

Compliance tracking

Centralized compliance oversight

Asset schedules

Lifecycle and service tracking

Surveys

Resident feedback collection

Integrated financials

Association financial visibility

Why this matters

A note for the board

From Astrid.

Most platforms in this space were built a decade ago, around workflows that no longer match how luxury communities operate. Livvie was built around the way your staff actually moves and the way your residents actually expect to be treated.

The comparison above is operational. But the decision in front of the board is simpler than that. It's about whether your community runs on a system designed for property managers, or one designed for the people who live and work there every day.

Happy to walk through the agreement and onboarding plan whenever the board is ready.

— Astrid Mota
Livvie